Return Rules:
Got 30 days from when you get your goodies to make up your mind.
Stuff needs to come back as you found it – unworn, unused, and chillin’ in its original packaging.
Made-to-order gear? That’s a bit trickier. We can sort returns for these only if there’s a problem on our end (like a print error or defect).
Returns Process
Something off? Drop us a line at [Contact Info] with your order number and what’s up. We’re here to help!
We’ll check out your return request and if it’s all good, we’ll ping over a return label and the details you need.
Get your item packed up safely and pop in any bits and pieces we asked for.
Slap on that return label and send it back to where it came from.
What’s Next? Refunds!
Once we get your return, we’ll give it a once-over and let you know if your refund is in the works.
If it’s all good we’ll refund you the way you paid, usually within a handful of days.
We’re not able to cover the original shipping costs, and the return shipping gets taken out of your refund.
Fingers Crossed It’s in Stock. Exchanges depend on what we’ve got on hand, so no promises, but we’ll do our best!
Oops! Got a Damaged or Wrong Item?
Totally our bad! If that happens, shoot us an email with a photo, and we’ll jump on fixing that for you.
Questions?
Reach out to us at: Email: [Your Email Address]Phone: [Your Phone Number
Thanks for being part of the Superfanz movement. We’re stoked to have you and are here to make sure you’re happy with your loot!
So, you’ve got something from us that isn’t quite right? No sweat!
